Working days & Off days: Rotate Shift Assign

Responsibilities:

– Monitor daily transactions for failures or delays across payment systems.

– Identify and document transaction discrepancies or failures.

– Report transaction issues to relevant banks or internal teams for resolution.

– Assist in tracking and following up on reported issues to ensure timely resolution.

– Maintain logs of transaction failures and create regular reports for management.

– Collaborate with internal teams to improve transaction workflows and minimize errors.

Job Requirements:

– Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent practical experience).

– Strong analytical and problem-solving skills to identify transaction issues.

– Proficiency in MS Excel and basic reporting tools.

– Ability to quickly learn and work with transaction monitoring systems.

– Excellent communication skills for effective reporting and collaboration.

Personal Skills:

– Patience and persistence to monitor repetitive tasks with accuracy.

– Strong organizational skills to manage logs and reports efficiently.

– Effective communication for clear reporting and follow-ups.

– Adaptability to work in a fast-paced, transaction-focused environment.

– Integrity and discretion when handling sensitive transaction data.