Responsibilities:

• Experience with installation, configuration, and management of enterprise-level network devices.
• Ability to configure participant devices for branch sites, ensuring reliable and secure connections.
• Expertise in dynamic routing protocols, including EIGRP, DMVPN, and OSPF.
• Proficiency in VLAN configurations, TCP/IP protocol management, and IP address assignments to maintain a secure and resilient network.
• Strong problem-solving skills to investigate and identify the root cause of network incidents reported by the NOC Team.
• Collaboration with the NOC Team to analyze recurring issues, recommend network performance improvements, and report to the Team Lead.
• Ability to escalate complex or critical network incidents to senior engineers or management when required.
• Proficiency in using network monitoring tools to identify performance bottlenecks and areas for improvement.
• Knowledge of implementing network performance optimizations, including upgrading routers, switches, and managing routing protocols.
• Expertise in network security protocols, ensuring all configurations comply with internal security policies and industry regulations.
• Ability to maintain detailed documentation of network configurations, changes, troubleshooting procedures, and performance reports.
• Strong reporting skills, with the ability to provide detailed network performance reports to management and senior engineers.
• Familiarity with supporting network infrastructure expansion projects, including hardware deployments, upgrades, and network expansion.
• Experience collaborating with external vendors and service providers to ensure proper installation, maintenance, and updates of network equipment.

Requirements:

• Diploma in network engineering or bachelor’s degree in engineering or IT-related field.
• Certified network professional in Cisco CCNA or higher, with expertise in next-gen firewalls (preferred).
• Minimum of 2 years of relevant experience in a similar role.
• Strong understanding of network system architecture, services, network security, proxy, and firewall technologies.
• Working knowledge of Cisco DMVPN technology.
• Strong communication skills.
• Proficiency in written and verbal communication (English).
• Proficiency in Office 365 suite.